On my first day at the university for my work experience I have had an enjoyable experience with much to do! When I first arrived I was shown by Dave where I would be working and what I would be getting up to this week, he also introduced me to the people I would be working with. today I did some work on the MCSE research I was set and I got some good information on that. I also met up with Matt who talked to me about Project management and I learnt  about the many processes that happen when running a project. I am really looking forward to tomorrow when i will be with Tom doing the ICT service desk and doing zendesk calls as well as a possible patching activity. I finish my work experience on Friday and hope to get as much out of it as possible. I have had a good first day and i think the next few days will be even better.